Manatee County Transit Bringing IVR System
Business
SRQ DAILY MONDAY BUSINESS EDITION
MONDAY APR 3, 2017 |
The Manatee County Transit Division will roll out a new interactive communication system that gives Handy Bus passengers the option to receive updates and reminders regarding their schedules trips via phone, email or text. The new technology, known as the Interactive Voice Response (IVR) system, provides electronic notifications to Handy Bus clients regarding their scheduled trips and real-time alerts for bus arrival times. Clients can also customize their alerts to verify scheduled trips and pick-up times, cancel trips when necessary, receive alerts on pending bus arrivals, as well as receiving periodic updates on pre-paid fare account balances. The IVR system begins April 15. Handy Bus and Long Boat Key Shuttle passengers interested in receiving communications through the new system should contact the Transit Division office to update their contact information.
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