Sonim Technologies, provider of ultra-rugged mobile phones for workers in demanding and hazardous environments, has named Sarasota's MTech the operator of its international call center. The announcement comes a year and a half after MTech was named the United States repair center for Sonim. MTech, founded originally as a mobile device repair company, has been recognized for its quality workmanship and focus on providing the highest levels of customer service. Building upon the cornerstone of its operation, MTech provides a comprehensive suite of managed services focused on mobile devices, including provisioning, call center, repair, asset, and life cycle management. The company already has experience supporting mission-critical mobile devices through its support of pilots and flight attendants, said MTech co-founder Anthony Fernandez, vice president of operations and logistics. Sonim’s call center operations have been moved to MTech headquarters in the SRQ Commerce Park in Sarasota, just north of University Parkway and U.S. 301 in southern Manatee County.

MTech