Florida Railroad Museum Update

Business

As we all continue to feel the effects of COVID-19, we wanted to provide an update on what is happening at the museum. The museum itself is still closed and all museum train rides in all aspects are suspended including but not limited to: General Admission rides, car charters, caboose charters, locomotive rentals, cab rides, events and train charters. The target re-open date of April 25th and 26th with the Wild West Train Robbery featuring the Hole-in-the-Head-Gang has been cancelled. The postponement date of May 16th and 17th that was set for the Wild West Train Robbery has also been cancelled. At this time with the uncertainty of COVID-19, the museum will simply remain closed until further notice. To set a date for re-opening is just not possible at this time. Updates on re-opening will be posted as we move forward.  During this shutdown period, limited staffing will be on hand to answer calls. The best way to ask questions is via email. Emails will be checked a couple times a week. 

Refunds, Exchanges or Donations

If you have tickets for any trip or rental during the shutdown you can receive a refund, a credit for future use or simply donate your ticket value to the museum. Please reply to this email with your confirmation number and name on the transaction with weather you prefer a refund, exchange or if you will donate the ticket value. No matter your request, it will be processed and no further action is required on your part. If you accept a credit, please state as such and the credit will be placed under your name. You DO NOT need to re-book at this time. The credit can be applied at any time to any future trips or rentals, including special events. If you choose to donate the value, thank you. 

Staff will be in the office tomorrow April 16, 2020 to process requests based on replies to this email.

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