For more information, contact Development Services at 941-263-6449.

The City of Sarasota’s Development Services Department is rolling out new phone, online and mobile services that will make it even easier for customers to do business with the City, especially during the COVID-19 health emergency.

The department’s Building Division is now accepting credit card payments for permits via an online portal. Staff members receive an alert when a payment is made so that they can issue the approved permit, helping to streamline the process. The portal can be found by clicking on the “Permits & Licenses” button on the City’s homepage, SarasotaFL.gov, and then clicking the “Building Permit Lookup/Pay Online” link. The department has also launched an integrated voice response (IVR) system that allows contractors and property owners to schedule, reschedule and cancel inspections and check the results through an automated phone line and text service. Next-day inspections can be scheduled up until 9:00pm, depending on availability, by calling 941-263-6998 or by texting “schedule” to 844-394-2702.

“We’re excited to be making these process improvements and give our customers the option to skip trips to our office if they choose,” said Interim Development Services Director Gretchen Schneider. “We’re always looking for ways we can be more efficient and enhance the customer service experience for our citizens and the development community.”

For more information, contact Development Services at 941-263-6449.

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