MTech Mobility, which has an international call center in Sarasota, is adapting its processes for the growing telehealth industry. Especially in the pandemic era, telehealth services are necessary to extend the capacity of the overburdened healthcare system and introduce new ways for consumers to interact remotely with their healthcare providers. MTech is engaging healthcare providers, health plans, and independent software vendors (ISVs) involved in delivering patient care remotely through virtual doctor visits. These organizations have a need to deploy, support and manage hundreds of thousands of mobile tablets and other devices.

“We are operating in an era where healthcare organizations feel they can move millions of patient/provider interactions to a remote format on an annual basis,” said Jay Gordon, MTech Chief Strategy Officer. “The current pandemic required us to swiftly enhance our processes to support these initiatives and create systems that will help us to better support the hundreds of thousands of devices we expect to manage over the next 12 months. MTech’s enhancements are primarily focused on providing extreme physical and electronic device sanitization to ensure devices are disinfected and decontaminated as well as ensuring patient data erasure in compliance with the provisions of HIPAA.”

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